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General terms and conditions

Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. To exercise your right of withdrawal, you must notify us (insert: Name/company, address, telephone number, e-mail address and, if available, the fax number.) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. For this purpose, you may use the enclosed model withdrawal form, which is, however, not mandatory. To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

GCO Medienagentur
Owner: Martin Reznicek
Schaezlerstraße 17
86150 Augsburg

by fax: +49 (0) 82 31 / 9 89 60 40
by e-mail: info@stick-manufaktur.de



Consequences of withdrawal
If you withdraw from this contract, we will reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this
loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
Expiry of the right of withdrawal for individualised products
Under current law, there is no right of withdrawal for contracts for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs (Section 312g (1) no. 1 BGB: Contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer).

In the production of the articles of the "EmbroideryManufactory" brand, textile products are provided with personalised and individualised prints and embroideries at the customer's request. This changes the original, neutral goods and makes them unusable for resale for our company. We expressly point out that in these cases (and in each case from the start of production of the refinement of the goods) the possibility of revocation does not exist. The above-mentioned statutory rights of revocation apply to all goods and products, provided that at the time of revocation the finishing process of the goods (embroidering or printing) has not yet been commissioned by us.

Form to be submitted in case of revocation

    Ordered on:

    Received on:

    Further exclusion or premature expiry of the right of withdrawal
    1. The right of withdrawal does not apply to contracts
    2. for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
    3. for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded;
    4. for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the entrepreneur has no influence;
    5. for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
    6. The right of withdrawal expires prematurely for contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
    7. for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature;
      for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.
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